Returns, Refunds And Cancellations

Refund, Returns and Cancellation Policies:

If for any reason you are not satisfied with a product, please contact us before sending the item back. We will need to send you an RMA with proper instructions on how to return the item(s).

We guarantee that all products you buy are free of defects or you may return it immediately for a new replacement. If your item was damaged during shipment, please contact us immediately and we will send you proper instructions on how to file a claim.

If you are not satisfied with your item, you may return it to us within a period of 30 days. Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages, unless we made an error.

When returning an item, please make sure to use all the original packaging wherein the shipment has come to you, with all accessories and owners manual. Do not write, stick or glue anything on the product package that can damage the package. You can include a separate letter to explain your returning reason with a reference to the RMA number.

There will be a 50% restocking fee on non-damaged items that are returned in damaged packaging.

There is also a 20% restocking fee on non-damaged items that are returned.

If a shipment is refused at the door or cannot be delivered for whatever reason, we will deduct all return delivery fees, charged to us, from the refund and will be added to the normal restocking fee of 20%.

As stated above, all return items must have an RMA. Please contact us by email to receive an RMA.

Please read our FAQ for any other information.